Last updated: December 15, 2024
This Privacy Policy describes how Meta Dubai (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. We will post the revised Privacy Policy on the Site and update the “Last updated” date above. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources. The specific types of personal information we collect and how we use them are outlined below.
Information We Collect Directly from You
Information you provide directly to us through our Services may include:
Contact Details: Name, address, phone number, and email address.
Account Information: Username, password, and security questions.
Order Information: Billing and shipping details, payment confirmation, and transaction details.
Customer Support Information: Details you share when contacting us for assistance.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”). This includes:
- Device and browser information.
- Network connection details, including IP address.
- Interaction data such as pages visited, time spent on the Site, and actions taken.
- We collect this information using technologies like cookies, web beacons, and similar tracking tools.
Information We Obtain from Third Parties
We may obtain additional information about you from third parties, such as:
- Vendors supporting our Site, like hosting or analytics providers.
- Payment processors managing your transactions.
- Any information collected from third parties will be handled according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: To process transactions, deliver products or services, and manage your account.
- Marketing and Advertising: To send promotional communications or tailor advertisements to your preferences.
- Security and Fraud Prevention: To protect against unauthorized access or malicious activities.
- Customer Support and Service Improvement: To respond to inquiries, improve our offerings, and enhance user experiences.
Cookies:
We use cookies to enhance your experience on our Site. Cookies help us:
- Remember your preferences and settings.
- Analyze how users interact with the Site.
- Display relevant advertisements and content.
- You can adjust your browser settings to reject cookies, but doing so may limit certain features of the Services.
How We Share Your Personal Information
We may share your personal information in the following circumstances:
- With Service Providers: Vendors who assist us with IT support, payment processing, or customer services.
- For Legal Compliance: To comply with applicable laws or respond to lawful requests.
- In Business Transactions: In the event of a merger, acquisition, or asset sale.
- With Your Consent: When you explicitly agree to share your information.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: Request access to and copies of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal exceptions.
- Restrict Processing: Limit how we process your data in certain circumstances.
- Withdraw Consent: Revoke consent where processing is based on your consent.
To exercise these rights, contact us using the details below. We may require proof of identity to process your request.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such information, please contact us to have it removed.
Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with them.
International Data Transfers
If you are located outside the country where our servers are hosted, your personal information may be transferred internationally. We ensure that such transfers comply with applicable legal standards.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Meta Dubai
Email: complaints@metaitexpert.com
Address: Lehbab Business Center, Building No 6 – Mina – Jebel Ali Industrial Area – Dubai
